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ID: 6571
Advertentie ID: #6705 is toegevoegd aan uw verlanglijst.

Receptioniste/telefoniste

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  • Verkoper

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Hotelprofessionals
Adres: Amsterdam
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  • Omschrijving
Omschrijving
The 122-room Andaz Amsterdam hotel is located in the historic centre of Amsterdam, on the site of the former Public Library on Amsterdam's Prinsengracht, 'Prince Canal', and within close walking distance from Amsterdam's major attractions. The upscale boutique hotel is part of the rich cultural character of the lively Jordaan district, home to Amsterdam's main modern art galleries and fashion houses.

The hotel's superb location in central Amsterdam offers convenient accessibility to the city's prime retail, cultural and business districts and this makes Andaz Amsterdam the ideal base for both leisure and business travellers.

The design concept of Andaz Amsterdam and the stylish allure of the rooms reflect a modern view of Dutch history. The boutique hotel is developed according to the highest quality standards with a special focus on sustainability. Only on the outside is the original building recognisable, behind the façade lies a world-class hotel.

In line with other Andaz branded hotels, Andaz Amsterdam combines the best of lifestyle and boutique hotels with a contemporary and personal approach. The hotel offers 117 artistically inspired spacious guestrooms ranging between 27 and 36 sq m and 5 luxury suites ranging from 55 to 141 sq m.

Job Description
Hyatt has redefined the hotel experience that reflects the Hindi meaning of 'Andaz, personal style'.
Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide.

Uncomplicated, sophisticated, young-at-heart, genuine, hospitable, vibrant....what do these words mean to you? Do they describe you or even more, the way you love to work and the people you want to work with? If so, then come be a part of the Andaz Amsterdam Prinsengracht!
The hotel combines the best of lifestyle and boutique hotels with a contemporary and personal approach. The hotel offers 117 artistically inspired spacious guestrooms ranging between 27 and 36 sq m and 5 luxury suites ranging from 55 to 141 sq m.

Do you have an open and enthusiastic personality, a passion to connect with people and would you like to learn all the ins and outs of the Front Office department?!'

As a Front Office trainee, you will assist the Front Office team with their day-to-day activities. You will work on various departmental related operational projects and support the team in different, challenging ways. Daily tasks will include maximizing employee productivity and guest satisfaction through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
Main tasks:


  • Responsible for a personalized check-in and check-out process

  • Providing concierge related services to our guests

  • Processing forms of payment

  • Identify VIPS/special request and upsell possibilities and respond to guest enquiries

  • Report and communicate guest feedback accordingly

  • Understand and execute inventory and purchasing procedures

  • Scheduling

  • Analyzing Customer Service scores and implementing new procedures that will positively affect the guest experience

Main goal by the end of the internship is to be able to confidently run a shift and support the team, by relying on their experience and knowledge acquired during the internship.


We are able to offer you a dynamic and rewarding internship at one the premier hotels in the Amsterdam region.


We look forward to hearing from you!


Job Requirements

Your road to success

Our ideal candidate:


  • Is currently enrolled in a Hospitality- or Tourism related educational program and is able to receive credits in order to be considered for this traineeship

  • Seeks opportunities to incorporate positive changes that will enhance efficiency and effectiveness

  • Acts in a timely and decisive manner to keep work on track. Must be detail oriented

  • Communicates messages effectively, verbally and in writing

  • Good customer service, communications and interpersonal skills should be your strength.

  • Builds and maintains relationship with associates and managers to gain trust and understand their needs

  • A motivated, hands-on and enthusiastic personality would fit both the position and Andaz' organization culture perfectly

  • Proficiency in English is necessary, proficiency in Dutch is preferred

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